Identifying Modules vs Platforms for RMA


Applies to

FTB-1V2, FTB-1V2 PRO, FTB-2, FTB-2 PRO, FTB-4, FTB-4 PRO, FTBx

Question

What is the difference between a platform and a module when filling out an RMA request?

Answer

The images below will help you identify Platforms and Test Modules that will be useful when creating an RMA request. 

As additional information, please consult this article for information on where to locate the serial numbers.