OX1 - SSL error message during software update

Applies to



Your OX1 may receive the following error message during the software update:


You need to update your SSL certificate to perform an update..." (see image below)

Troubleshooting steps

Possible Cause 1: The date and time on your OX1 are not properly set. 

Solution:  Set the date and time properly on your OX1 and reattempt the software update. This will allow your OX1 to update.