Applies to
OX1
Problem
Your OX1 may receive the following error message during the software update:
Error
You need to update your SSL certificate to perform an update..." (see image below)
Troubleshooting steps
Possible Cause 1: The date and time on your OX1 are not properly set.
Solution: Set the date and time properly on your OX1 and reattempt the software update. This will allow your OX1 to update.