FTB-1V2, FTB-1V2 Pro, FTB-2, FTB-2 Pro, FTB-4 Pro, FTB-500, LTB-1, LTB-2, LTB-8 and LTB-12
EXFO QS is based on TeamViewer Quick Support and is pre-installed on most EXFO platforms. This is a very useful tool allowing remote access and control from a support specialist where assistance or troubleshooting is required.
The procedure detailed below will help you find and start the EXFO QS application.
Procedure to follow
- Open Mini Toolbox
- Then go to Utilities
- Select EXFO QS
- Once you click on the icon you will have your credentials on the screen (your ID and password)
Note: In case you don’t find the EXFO QS (probably because the software is not up to date), try to find it in the Windows (C:/) drive in your FTB.
- Open File Explorer on the unit and go to the Windows (C:/) drive
- Click on the EXFO QS Support folder
3.Launch the EXFO QS application