MAX Optical tester - Resolving the 'Unexpected error in USBDataMover.exe' message

Applies to

MAX-700B series, MAX-700C series, MAX-FIP, MAX-900 series, MAX-5205


When trying to use the DataMover Application you get the following error message:

Procedure to follow

To resolve this error when trying to use the Data Mover Application,  you will need to perform a System recovery of the unit. 

This system recovery procedure is documented in the knowledge article found at the following link:


Please read and follow the CAUTION and IMPORTANT notes before performing the procedure.