What happens once I've created an RMA request?

Applies to

General information


What happens once I’ve created an RMA request?


Upon submitting your request, you will receive an email (New RMA Request), summarizing the details of your request

  • IMPORTANT - The New RMA Request email is NOT your RMA confirmation
  • If your RMA request is for a repair, you may be contacted by EXFO Technical Support for additional information or troubleshooting

Normally you will receive your RMA confirmation email within 1 business day.

The shipping address and instructions will be included.