Applies to
General information
Question
What happens once I’ve created an RMA request?
Answer
Upon submitting your request, you will receive an email (New RMA Request), summarizing the details of your request
- IMPORTANT - The New RMA Request email is NOT your RMA confirmation
- If your RMA request is for a repair, you may be contacted by EXFO Technical Support for additional information or troubleshooting
Normally you will receive your RMA confirmation email within 1 business day.
The shipping address and instructions will be included.